Ordering Instructions:
All business correspondence should be addressed to:
Lynn Peavey Company
PO Box 14100
Lenexa, Kansas 66285, USA

We provide open-account billing to United States federal, state, county and municipal agencies in good standing. When ordering, please provide a purchase order number (PO) or voucher with your order. Terms of payment are 30 days net from the invoice date. Invoices paid 5 days late will begin incurring a 1.5% percent interest charge. Other customers may either apply for open billing by contacting us at 1-800-255-6499 or pay by credit card (Visa, MasterCard, Discover or American Express) or check prior to shipping. All orders must include shipping and handling charges. If your order is subject to sales tax, it will be applied to your final order cost. We are required to charge sales tax in Kansas, Missouri, California, Colorado, Washington and West Virginia unless we receive a copy of your tax-exempt certificate.

Minimum Orders (excluding shipping & handling):
Please note the minimum order is $50, Casinos and Lab/Clinics have a minimum of $100, and the minimum international order is $300.

Shipping Policy
Orders are shipped primarily via FedEx from our warehouse in Lenexa, Kansas, USA.

Shipping charges are based upon order total. Large orders, over-sized item orders and international orders may incur an additional handling/processing charge. Please call for a shipping estimate.

Order Size
Shipping & Handling
$0 – $50
$51 – $100
$101 – $200
$201 – $300
$301 – $400
$401 – $600
$601 – $800
$801 – $1000
$1001 – $1500
$1501 and up
For very large orders, we may increase shipping charges to cover costs. All shipping costs apply to the 48 contiguous United States only. For all others, please call for shipping charges.

Shipping Time:
Most stock shipments are made within 24-48 hours.
Custom items normally take between 2-4 weeks.

Rush Orders:
Your freight charges will be higher on rush orders — but we will be glad to ship UPS next day, UPS second day, Federal Express, Express Mail and so forth. All you have to do is ask.

Hazardous Shipments:
Hazardous shipments are made in compliance with the Hazardous Materials
Regulations set in Title 49 or the US Code of Federal Regulations (49CFR)
and/or the International Air Transport Association (IATA).
Products in our catalog are identified as hazardous goods with this symbol.

Oversize Freight Orders:
GSA Pricing:
No International Shipping:
This symbol indicates that the product is a non-standard weight item and additional charges may apply. Prices subject to change without notice. This symbol indicates that a product is eligible for special GSA pricing. GSA Contract: GS-07F-0336T. This symbol indicates that a product is not available to ship internationally.

Custom & Special Orders:
We’ll be glad to give you all the design assistance necessary to make your custom imprint look great! Call our toll-free number 1-800-255-6499 and ask for design assistance.

Quality Guarantee

Our guarantee is simple — if you don’t like it, you don’t pay for it. If within 30 days you decide that an item doesn’t work for you, call us to arrange a pick up and you won’t pay.
Some items will incur a 20-50% restocking fee. PPE items are non-refundable.

International Orders:
All orders that will be shipped or carried outside the United States must be handled by our International Department. Call 800-255-6499 ext. 6697.

Certain products cannot be exported from the United States without specific approval from the United States Department of Commerce (Part 750, US Export Administration Regulations). Unless prior arrangements have been made, it is the shipper’s responsibility to obtain the Export License. We will apply for a license once all necessary information (including full name, address, telephone number and contact person of all parties involved) is provided. We reserve the right to refuse shipment to any exporter who has not shown compliance with applicable export regulations.

Orders outside the United States require prepayment in US Dollars. All banking charges, documentation, legalization and/or authentication charges are to be paid by the purchaser.

Diversion contrary to US law is prohibited.

Lowest Price, Guaranteed!
If you find a comparable item anywhere for a lower price, we will beat it if we can. Simply tell your customer service representative.